Q&A - Regen PREPROD

Your question, our answers

Seller FAQs

How can I recondition and resell my used microscope to REGEN Microscopy?

Contact our team via our website or by phone to get a free evaluation of your equipment. We then manage the reconditioning and resale process.

How does REGEN Microscopy assess the value of my microscope for sale?

Our experts carry out an evaluation in a transparent and fair manner, based on the condition of the equipment, its age and its technical characteristics.

What types of microscopes do you accept for reconditioning?

We accept a wide range of microscopes, from basic models to advanced research equipment, as long as they are in good initial working condition.

How does REGEN Microscopy ensure transparency in the buyout process?

We keep you informed every step of the way, from initial valuation to final offer, by providing detailed reports and clear explanations on determining the value of your equipment.

What is the process for dismantling and removing my microscope?

REGEN Microscopy simplifies decommissioning your equipment by supporting dismantling and removal, ensuring a hassle-free transition.

Can I sell several microscopes at once?

Yes, we accept batches of microscopes. Contact us to discuss details and arrange an assessment of your equipment.

How does REGEN Microscopy ensure data security when purchasing used microscopes?

We are committed to processing and erasing all data securely in accordance with industry standards and GDPR, ensuring your information is protected.

Is it possible to receive a preliminary estimate before the physical evaluation of my microscope?

Yes, you can get a preliminary estimate based on the information and photos you provide us. However, a physical assessment will be necessary to confirm the final value.

What documents are required to sell a microscope to REGEN Microscopy?

To sell your microscope, you will need to provide ownership documents, maintenance history and, if possible, technical specifications of the equipment.

What happens if my microscope is not in working order?

Even if your microscope is not in working condition, REGEN Microscopy may still be interested in purchasing it. We will evaluate repair and reconditioning options.

Buyer FAQs

WHAT ARE BENEFITS FOR CUSTOMERS

What is the reconditioning process at REGEN Microscopy?

Our methodology includes rigorous testing, necessary repairs, replacement of defective parts, possible technology upgrades and final certification to ensure optimal performance.

What is the difference between a reconditioned microscope and a new microscope?

Refurbished microscopes are used equipment that has been rigorously tested, repaired and certified to ensure performance comparable to new equipment, at a reduced cost.

Do refurbished microscopes come with a warranty?

Yes, all our reconditioned microscopes are covered by an extended warranty, giving you peace of mind and reliability.

Can I get technical support after purchase?

Absolutely ! Our microscopy experts are available to provide you with dedicated technical support to answer all your questions and

resolve any issues.

Do you offer installation services for purchased equipment?

Yes, we offer a professional installation service, provided by our qualified technicians, to ensure optimal commissioning of your equipment.

Do you offer training services for new equipment?

Yes, we offer tailor-made training to help you use and maintain your refurbished microscopes, ensuring optimal performance.

What are the ecological advantages of buying a refurbished microscope?

By purchasing a refurbished microscope, you help reduce electronic waste and carbon footprint, while benefiting from high-performance and reliable equipment.

How can I finance the purchase of a microscope?

REGEN Microscopy offers flexible financing options tailored to your specific needs. Contact us to learn more about the solutions available.

How long does it take to recondition a microscope?

The time frame varies depending on the initial condition and type of microscope, but in general the reconditioning process takes between 4 to 8 weeks.

Can I follow the progress of the reconditioning of my microscope?

Yes, we will provide you with regular updates on the progress of the reconditioning of your microscope, up to its final certificate.

Our engagements

Each customer benefits from certified reconditioned microscopes, tailored training and dedicated technical support, to ensure solutions optimized for their specific needs.

our process

Our microscopy technologies

REGEN Microscopy offers a complete line of remanufactured electron microscopes, each designed to meet specific research and analysis needs.

Application sectors

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Scanning Electron Microscope (SEM)

Ideal for surface analysis, with detailed images of sample morphology and composition.

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Transmission Electron Microscope (TEM)

Perfect for the study of ultrastructure, allowing fine observations of cells and materials.

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Focused Ion Beam Microscope (FIB)

Used for sample preparation, nanofabrication and high-resolution analysis.